Terms of Service

1. Purpose

These Terms of Service govern the use of the Primpay platform, accessible from primpay.fr. The platform is operated by Zurab NATCHKEBIA, sole trader, SIRET 94235203000012, trading under the commercial name « Primpay ». Registration to Primpay constitutes full acceptance of these terms.

2. Description of the service

Primpay is a SaaS platform allowing local merchants to issue digital loyalty cards compatible with Apple Wallet and Google Wallet, and to manage their loyalty program from an online dashboard.

3. Subscription and billing

Access to the platform is based on a monthly or annual subscription. Prices are listed at primpay.fr/#pricing in euros, before tax. In accordance with article 293 B of the French Tax Code, no VAT is invoiced. No long-term commitment is required: the subscription can be canceled at any time from the dashboard. Payments are taken in advance for the current period.

4. Merchant obligations

The merchant undertakes to use the platform in accordance with applicable regulations, particularly regarding personal data protection (GDPR), commercial fairness, and consumer law. The merchant guarantees the accuracy of information provided to Primpay and the obtaining of explicit consent from end customers.

5. Termination

The subscription can be terminated at any time from the dashboard, without penalty. Termination takes effect at the end of the current period. Merchant data remains exportable for 30 days after termination, then is permanently deleted.

6. Limitation of liability

The publisher commits to ensuring service continuity with a target availability of 99.5% per month. The publisher cannot be held responsible for exceptional interruptions due to force majeure, maintenance operations, or third-party service failures (Apple, Google, Vercel, Supabase).

7. Applicable law and B2B mediation

These terms are addressed exclusively to professionals: the merchant expressly waives recourse to consumer mediation. These terms are subject to French law. The parties undertake to seek an amicable solution before any judicial referral. Failing an agreement within thirty (30) days of written notification of the dispute, any litigation falls under the exclusive jurisdiction of the courts within the Toulouse Court of Appeal.